Privacy Policy

National Electrical (“we”, “us”, or “our”) is dedicated to safeguarding the privacy of our clients and visitors. In compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013, this Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information through our website www.nationalelectrical.co.za (“Website”) and any services we provide (collectively, the “Services”). By accessing or using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Information We Collect

We collect and process your personal information primarily to deliver our services and products to you, enhance our offerings, and for various other purposes as outlined below. The types of information we may collect include:

  • Personal Identification Information: This includes your name, email address, telephone number, physical address, and any other information you may provide through the use of our Services.
  • Technical Information: Such as IP addresses, browser types, and other technical details related to the device you use to access our Website.

How We Use Your Information

We may use the personal information we collect for purposes including:

  • To provide, maintain, and improve our Services, including to monitor the usage of our Services.
  • To manage your account and deliver customer support.
  • To fulfill our contractual obligations and facilitate transactions.
  • To comply with legal requirements and protect the rights, property, or safety of National Electrical, our users, or others.
  • For internal analytics, market research, and to enhance our products and services.

Disclosure of Your Information

Your personal information may be shared with service providers, affiliates, and partners that assist us in offering our Services and conducting our business under confidentiality agreements. These entities may be located outside of South Africa, and your information may be processed in any country where they operate.

We will also disclose your information where required by law or if we believe that such action is necessary to comply with legal processes, protect and defend our rights or property, or ensure the safety of our users or the public.

Security of Your Personal Information

We employ appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Nevertheless, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

Access to Your Personal Information

You have the right to request access to the personal information we hold about you, to have any inaccuracies corrected, and to request the deletion of your personal information, subject to legal requirements.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our Website. We encourage you to review this Privacy Policy regularly for any changes.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

We at National Electrical are committed to processing your personal information in line with the highest standards of privacy and data protection as mandated by the POPI Act.